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Cookie Policy

Last updated: January 24, 2026

1. Introduction

This Cookie Policy explains how SonderVoice Ltd. (“SonderVoice”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit our website and use our services.

By continuing to browse or use our website and services, you agree to our use of cookies as described in this policy. You can manage your cookie preferences as described below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be “persistent” (remaining on your device until they expire or you delete them) or “session” cookies (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and accessibility. Without these cookies, the services you have requested cannot be provided.

  • Authentication cookies: Remember your login status
  • Security cookies: Protect against unauthorized access
  • Session cookies: Maintain your session as you navigate the site

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

  • Preference cookies: Remember your settings and preferences
  • Language cookies: Store your language preferences
  • Theme cookies: Remember your dark/light mode preference

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

  • Google Analytics: Tracks page views, user behavior, and site performance
  • Error tracking: Helps us identify and fix technical issues

3.4 Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

  • Advertising cookies: Used to deliver relevant advertisements
  • Social media cookies: Enable sharing content on social platforms

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These third parties include:

  • Google Analytics: Website analytics and reporting
  • Stripe: Payment processing (on checkout pages)
  • Intercom: Customer support and messaging
  • Sentry: Error tracking and performance monitoring

These third parties have their own privacy policies addressing how they use such information.

5. Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in your browser's “Options” or “Preferences” menu.

Browser Settings

Here are links to manage cookies in popular browsers:

Opt-Out Options

You can also opt out of certain cookies:

Note: If you disable cookies, some features of our website may not function properly.

6. Do Not Track

Some browsers include a “Do Not Track” (DNT) setting that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals, but we respect your privacy choices through cookie management options.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

8. Contact Us

If you have questions about our use of cookies, please contact us at:

SonderVoice Ltd.
Email: privacy@sondervoice.com
United Kingdom

9. Related Policies

For more information about how we handle your data, please see our: